Introduction

Welcome to the SITE Ray Onboarding Guide. This guide is designed to help you get started with SITE Ray, our premier online collaboration and meeting platform. Whether you are a new user or an experienced team member, this guide provides essential information to ensure a smooth and efficient onboarding process.

For detailed navigation and usage instructions, please refer to the SITE Ray User Guide.

How to Login & Use

• Access the platform at: https://xxx.ray.sa
• Sign in using your organization email (e.g., user@organization.sa)
• A one-time password (OTP) will be sent to your inbox for verification
• Optional: ADFS Single Sign-On (SSO) with MFA is supported upon request

Ray Applications and Accessibility

The service is also accessible via mobile applications:

• Admin Portal Access:
  Can be granted upon request for managing users and settings.
• Outlook Integration Plugin:
  Available upon request to enable calendar and meeting scheduling integration.

Firewall and Communication Requirements

To ensure uninterrupted access and a seamless experience, please apply the following configurations:

Client ADFS Integration Requirements

The provisioning allows three authentication methods; namely Email OTP, SITE SSO, and Custom SSO. For a client that requires Custom SSO having their own AD integrated to their provisioned instance, following are the directions required:

• Provide ADFS Certificate file [.cer]
• Provide (LS) endpoint URL
• On your ADFS Configuration of Relying Party Trusts, on its properties:
  • Add/Edit Identifier:
    • https://<tenant_subdomain>.ray.sa/_saml/metadata.xml
  • Add/Edit Endpoint:
    • https://<tenant_subdomain>.ray.sa/_saml/metadata.xml
      • as POST, preferably index 0
    • https://<tenant_subdomain>.ray.sa/_saml/metadata.xml
      • as Redirect, preferably index 1
    • In Edit Claim Issuance Policy:
      • Two rules are needed:
        • Send Claims Using a Custom Rule Claim rule name: LDAP

c:[Type == "http://schemas.microsoft.com/ws/2008/06/identity/claims/windowsaccountname", Issuer == "AD AUTHORITY"] => issue(store = "Active Directory", types = ("http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress", "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname", "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname", "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/upn", "http://schemas.microsoft.com/ws/2008/06/identity/claims/windowsaccountname"), query = ";mail,givenName,sn,userPrincipalName,sAMAccountName;{0}", param = c.Value);

•  Transform an Incoming Claim

How to Get Support

For assistance, you may reach out via any of the following channels:

• Phone: +966 11 813 1100
• Email: support@site.sa
• Support Portal: support.cloud.site.sa
• User Guide for Support: https://docs.cloud.site.sa/Support/User-Manual